https://epoxyapp.com/alleviating-your-app-anxiety/
September 02, 2015 / By Dave Gasparine
If you?re worried about what you?re getting into when signing up for an app, that?s understandable. As a consumer, everyone experiences app anxiety. You want to make sure you?re well informed before downloading some new software onto your smartphone. Not all apps are created equal and when it comes to Epoxy, we can put your mind at ease about concerns or misconceptions you may have for the following reasons:
1. We think spam is annoying too.
When you download Epoxy, we can guarantee there will be done of that. No pop-ups, advertisements or irritating emails being sent to your inbox. Our business doesn?t involve getting up in your business. Epoxy was created in order to provide a better customer experience. That means adding simplicity and convenience to the purchasing process, making rewards easier to earn and gift cards easier to use. That doesn?t sound so bad, does it?
2. Personal information stays private.
In order to download the FREE Epoxy app, you will have to complete a short survey. However, it?s important for you to know that the information you provide will not be going anywhere outside of our database. We have a commitment to keeping your personal information private. We take pride in acting as your trusted friend ? we have your best interest in mind. Any questions we ask you to answer are strictly used to improve the way we meet your needs.
3. Customer-Centric.
You are at the center of everything we do. The motivation for creating Epoxy was to provide you with better service, rewards, and just make your life easier in general. Nowadays, there is enough to keep track of and the last thing you need is clutter or complication. We have worked to create easy-to-understand video tutorials that explain how to use the app and the many benefits of Epoxy. There are no gimmicks ? everything is pretty straightforward. And if you do need clarification or help with anything, someone will be there to assist you, which brings us to the next point?
4. Stop talking to yourself.
When it comes to customer service, Epoxy is top-notch. One of the most common problems people have with apps is not being able to get a hold of anyone if they have questions or concerns. If any issues arise with Epoxy, someone will be accessible to help walk you through the trouble-shooting process. And by someone, we mean a real person and not an automated voice system.
Not only will you get a response ? you?ll hear back in a timely, professional manner. Upon realizing the valuable role this plays in the customer experience, Facebook has created an icon that companies can earn based on whether or not they respond promptly to consumers. We didn?t need Facebook to realize that taking care of customers is important ? Epoxy has been doing that from the very beginning.
So what are you waiting for? Now that we?ve alleviated any concerns you may have had about the app, you can download Epoxy today at the App Store or Google Play. With all your gift cards and rewards cards in hand, your experience is guaranteed to be more enjoyable.
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