BroadVision-Based HP Shopping Village Web Site Named In PC Computing's I-Biz 100 Rankings
HP Shopping Village Named The Number 1 Web Site for Retail Revenue
REDWOOD CITY, Calif., Aug. 30 /PRNewswire/ -- BroadVision®, Inc. (Nasdaq: BVSN - news) today announced that one of its customers' Web sites, Hewlett- Packard Shopping Village (www.hpshopping.com), was named one of the top e-commerce players in PC Computing's first annual ranking of the Internet Business 100 (I-Biz 100) in the July 1999 issue. The BroadVision-powered HP Shopping Village site was named the number 1 site in terms of retail revenue. HP Shopping Village is a wholly-owned subsidiary of Hewlett-Packard Company and HP's direct-to-consumer electronic commerce store. This award-winning e-commerce site sells a complete selection of HP consumer products including personal computers, printers, scanners, supplies and accessories, as well as a host of HP refurbished products. BroadVision is the leading supplier of one-to-one e-business applications for relationship management across the extended enterprise.
The four categories in which HP Shopping Village was named to the Top 10 for the PC Computing I-Biz 100 were as follows: -- Retail Revenue -- ranked # 1 -- PC Product Sales -- ranked # 3 -- Overall Revenue -- ranked # 7 -- Brand Recognition -- ranked # 8
HP Shopping Village combines personalization and convenience to win high customer satisfaction. HP Shopping Village, powered by BroadVision One-To-One Enterprise(TM), offers a personalized and convenient shopping environment to home and office customers. It offers the convenience of instant approval of credit card and monthly financing payment options, overnight delivery, and integrated order status and shipment tracking. Convenience is taken to a new level as the HP Shopping Village uses BroadVision technology to allow its customers to personalize their own printing supplies store. When customers return to ``My Printing Supplies Store'' they are presented with printing supplies which match the home or office printers they use, as well as applicable printing tips and projects. Frequent supplies purchasers now have the convenience of quickly and simply ordering just the right products for their needs.
HP Shopping Village has integrated its BroadVision application with payment and tax applications, a finance application, its call center, and FedEx fulfillment systems. By integrating with FedEx systems, HP Shopping Village enables next-day deliveries to most of the United States, as well as the ability to track shipment status online. The convenience of HP Shopping Village has earned kudos from its customers; 97 percent say they would recommend the Web site to a friend.
HP Shopping Village also takes advantage of BroadVision capabilities to keep pace with a very dynamic business. The BroadVision One-To-One Command Center is a patented tool that HP Shopping Village uses to help run its personalized site. It is an easy-to-use point and click interface, and HP Shopping Village uses this tool to manage many aspects of the site, including adding and rotating products, offering coupons and incentives, and updating promotional content.
``We use BroadVision One-To-One Enterprise as the core technology for HP Shopping Village because of its ability to dynamically automate virtually every aspect of our online customer relationships in a very rapidly changing business. Just as important, it offers a very proven and scaleable solution for high-traffic, personalized Web sites,'' said Mike Bridge, chief technology officer for HP Shopping Village. ``Our selection of BroadVision enabled us to create and run the kind of innovative Web site the editors of PC Computing honored in their 1999 I-Biz 100 rankings.''
Additionally, the BroadVision technology offers functionality necessary to implement a customer-centric, high transaction site that includes online payment processing, acceptance, fulfillment, order status, shipping, tax, inventory management, browsing and searching, shopping lists, marketing and incentives.
BroadVision supports e-commerce for Hewlett-Packard Company across the globe. HP Shopping Village's parent, Hewlett-Packard Company (NYSE: HWP - news), uses the suite of BroadVision's multi-language, multi-currency electronic commerce software as the foundation for many of its worldwide electronic commerce initiatives. HP has more than 11 BroadVision-based e-business initiatives implemented or underway, with BroadVision applications currently deployed in every region of the world.
``HP Shopping Village is an excellent success story highlighting the importance of personalized customer relationship management,' commented Sandra Vaughan, vice president of marketing for BroadVision, Inc. ''Having Hewlett- Packard, the worldwide leader in consumer IT products, and HP Shopping Village, a leading e-commerce Web site, select BroadVision is a vote of confidence in our technology and market leadership. PC Computing's selection of HP Shopping Village for the I-Biz 100 is the kind of independent recognition we strive for when partnering with our customers.``
About HP Shopping Village
HP Shopping Village (www.hpshopping.com) offers U.S. customers a wide range of HP consumer products online -- from PCs and handheld products to computer peripherals, digital-imaging products, printing supplies and computer accessories. HP Shopping Village, headquartered in Cupertino, Calif., was incorporated as a wholly owned subsidiary (HPdirect, Inc.) of Hewlett-Packard Company to enable it to use a different business model and operate as an Internet company with a more nimble, aggressive approach.
About HP
Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services for business and home -- is focused on capitalizing on the opportunities of the Internet and the proliferation of electronic services.
HP plans to launch Agilent Technologies as an independent company by mid-calendar 2000. Agilent consists of HP's test and measurement, semiconductor products, chemical analysis and healthcare solutions businesses, and has leading positions in multiple market segments.
HP has 123,500 employees worldwide and had total revenue of $47.1 billion in its 1998 fiscal year. Information about HP, its products and the company's Year 2000 program can be found on the World Wide Web at www.hp.com.
About BroadVision
BroadVision, Inc. (Nasdaq: BVSN - news) is the leading worldwide supplier of e-business applications for relationship management across the extended enterprise. BroadVision's end-to-end solutions enable companies to rapidly deploy and cost-effectively operate secure, scalable, intelligent, and flexible e-business applications for e-commerce, financial services and knowledge management. The company's entire product line has experienced exceptional growth and increasing acceptance by Global 2000 businesses as well as pure-play e-startups.
BroadVision has more than 350 customers in the financial services, retail, distribution, high technology, telecommunications, and travel industries including American Airlines, Credit Suisse, Development Bank of Singapore, Ernst & Young, Fingerhut, Hewlett-Packard, The Home Depot, Intuit, Liberty Financial, META Group, Motorola, Nortel Networks, Outpost.com, RS Components, Telus, Vodafone, and Xerox. BroadVision is headquartered in Redwood City, Calif. and maintains an extensive network of subsidiaries and licensed resellers in North and South America, Europe, and Asia. The company can be reached at (650) 261-5100 or at www.broadvision.com.
BroadVision is a registered trademark and BroadVision One-To-One is a trademark of BroadVision, Inc. in the United States and other countries. Other names herein may be the property of their respective owners.
SOURCE: BroadVision, Inc.
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