FXCM client update. Everythig is looking good for lot's more good news ahead! From: FXCM To: xxx Sent: Thursday, January 29, 2015 6:00 PM Subject: Business Update to Clients: FXCM Continues Operations as a Global Leader
Dear Client,
FXCM would like to thank you for your patience and support over the last several days and we would like to provide clients an update on our business.
BUSINESS & TRADING VOLUME UPDATE Business since the Swiss National Bank's ("SNB") announcement has been strong as new and existing traders have looked to capture opportunity from key market events. FXCM continues to hold customer funds in excess of US$1 Billion Dollars for over 224,000 tradable accounts.
Trading operations continue as normal, deposits and withdrawals are being processed, and our award winning customer service is still available 24/7 to assist you with your trading needs. We're here to do what we do best: give you the best trading experience possible.
HOW WILL FXCM REPAY DEBT? FXCM's CEO, Drew Niv, has stated that "we anticipate that through the sale of non-core assets and continued earnings, we can meet both near and long term obligations of our financing, while preserving the strength of our franchise. The financing we received from Leucadia has strengthened our balance sheet and gives us the opportunity to grow our core business while reducing our debt through the sale of non-core assets."
NEGATIVE BALANCES UPDATE One of the most pressing issues following the SNB historical decision to remove the 1.20 floor on the euro has been to work diligently to reach a decision on client Debit Balances following that event. At this time we are happy to report that FXCM has forgiven the majority of clients who incurred Negative Balances. FXCM has notifed the applicable clients and adjusted client account statements to reflect this decision.
RECENTLY LAUNCHED FEATURES
+ Impressive updates to our award-winning Trading Station reveal real trading volume data.
+ Our new low spreads and commission's model gives you greater trading transparency.
UPCOMING UPDATES FOR 2015 New instruments and technology advancements will continue to be released in 2015. Keep an eye on your inbox throughout 2015 as we release new offerings, features and updates.
You made the right decision to trade with a market leader ? FXCM.
We look forward to serving you this year.
If you have any questions, please contact one of our specialists, who are available 24 hours a day, by live chat, by calling 1-888-503-6739, or by e-mail at info@fxcm.com
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